Oncor Electric Delivery - Headquarters - Dallas, Texas

Oncor Electric Delivery - Headquarters es una compañía eléctrica con sede en Dallas, Texas. Su dirección es 1616 Woodall Rodgers Fwy, Dallas, TX 75202. Puedes contactar con ellos al teléfono 8883136862 o visitando su página web oncor.com.

La compañía se especializa en proporcionar servicios eléctricos a las áreas que abarca. Además, cuenta con instalaciones accesibles para personas en silla de ruedas y estacionamiento igualmente accesible para las personas con movilidad reducida.

Según Google My Business, Oncor Electric Delivery - Headquarters tiene un total de 220 opiniones. Sin embargo, su calificación media es de 1.7/5, lo cual podría indicar que existe espacio para la mejora en términos de servicios y atención al cliente.

👍 Opiniones de Oncor Electric Delivery - Headquarters

Max M.

1/5

He tratado de comunicarme para que alguien venga a checar mi medidor de luz que absurdo que me este llegando demasido elevado y solo vivo yo y mi facturas han sido casi de mas 300dls al mes y nadie me resuelve mi problema,necesito que alguien de oncor de comunique conmigo y vengan a checar ese medidor que esta haciendome cobros altisimos.hablo y no contestan pero si no fallan en cobran mensualmente las facturas eso es un robo.

Nery M.

1/5

Ineficientes irresponsables mandan un anuncio q vamos estar sin energía durante 3 días en los apartamentos bosques estates, Ineficientes inhumanos hay niños recién nacidos nuestros alimentos se van a descomponer y quien nos va pagar eso a nosotros? Si a mi bb le pasa algo por la calor una demanda les voy a meter

Ameri B.

1/5

ESTA COMPAÑIA NO SIRVE .SE ME VA LA LUZ DEMASIADAS VECES Y MUCHO TIEMPO Y SOLO EN ESTOS DEPARTAMENTOS CANTERA UBUCADOS EN JEFERSON BLV. Y NO HACEN NADA PARA SOLUCIONARLO NI LOS DUEÑOS DEL EDIFICIO NI ONCOR

Adnan S.

1/5

Today, for the first time, I encountered a power outage at my home, and I must say it was entirely unproductive due to the absence of electricity. I was unable to access the internet for work, and I couldn't even leave for the office because my garage door wouldn’t function. I couldn’t charge my devices, nor could I finish my tasks that needed to be completed. Although the weather wasn’t particularly cold, we couldn’t get any heat because of the power loss. Since it’s Ramadan, I needed to prepare food before dusk, and doing so without power turned out to be quite challenging. We lost power around 5 am, and now, nearly 6 pm, it has been over 12 hours without electricity. I don’t understand why they can’t seem to ensure the power supply during storms. A brief storm can result in a power outage lasting more than a day. Despite the need for a continuous power supply in our homes, the electric company hasn’t found a way to prevent power interruptions. They take their time deciding when to restore power, and it appears that no one at the electricity company cares about the struggles of the people. Many individuals are ill or have children who depend on electrically powered devices for survival, yet I doubt they genuinely care. I don’t understand why it takes them over 12 to 20 hours to restore power; there should be numerous ways to reduce outages during storms. It’s 2025—why are we still depending on outdated methods? Additionally, our internet was down due to the power outage, and they kept updating the restoration time throughout the day for no reason. I believe there are serious issues within the electricity company that prevent them from restoring power in a timely manner. Furthermore, their customer service support lines went down so they wouldn’t have to deal with suffering customers. What rude behavior they exhibit during a time when more support for customers is needed.

Matthiew B.

1/5

Worst electric provider ever. If there is a small scale outage on the weekend you can kiss communication goodbye. They don't care about you, your groceries, your comfort, anything. I can't cook, do laundry, store food or do anything a modern human should. I can't use the internet and I have to waste my cars gasoline to charge my phone. Is there going to be any sort of compensation? I doubt it. This service is piss poor and these people should be ashamed of themselves. They also use automated voices on their customer service line so you can't actually voice your opinions to them. I find the whole ordeal very disrespectful. When I move out, I'll make sure my electricity is not served by these guys.

Emmanuel K.

5/5

I’m not sure if this will reach the caller that helped me 3/5 at around 6 pm but I wasn’t able to leave a review on the phone and I really wanted to. I never caught her name and hopefully if she sees this she knows it’s about her but she literally is heaven sent. Best customer service ever and she really gave me confidence in making my own decisions for what I need. She’s for sure Heaven sent. If you ever see this, thank you again.

jason G.

1/5

Terrible service in every way possible. Zero customer service, repairs are always delayed in multiple days. 5 days without power while my neighbor was out two.! The last three outages it's been that way. My dad is 81 and lost everything in his freezer. This time they say 4 days we aren't holding our breaths.. Do not use this company

Exli Z.

1/5

I got scammed by a lady who was supposed to be an agent who could find me cheaper electricity. I was a scam! I called oncor, and they could care less and still charged me for the scam. I really wanted them to look into it, to keep it from happening to someone else. They didn't care and just said pay up! If you check your bill look at the insane amount they charge ro provide the electricity to your electric company it will be the same or maybe even more than your electricity usage, mine was close to $200 this month.