MCS Merchants Cold Storage - Walton, Kentucky

Eduardo A. H.

Muy amables

Gregoria L.

Muy racistas

urminder S.

only appointment delivery people are nice and Respectful at shipping office
RESTROOM IN driver lounge entrance side

Anthony T. S.

Truckers:
There is no overnight parking here.
Plan your trip accordingly.
The truck entrance is off of Midland Place
GPS 38.042802 and -84.480884
That will take you to the truck gate.
Once at the gate, security fills you in on what to do next.

BE ADVISED:
YOU MUST SLIDE TANDEMS BACK BEFORE BACKING INTO DOCK.
SIGN SAYS IF YOU ARE NOT ABLE TO SLIDE TANDEMS BACK, THEY WILL REJECT THE TRAILER/LOAD.
Be sure your trailer tandems function properly before arrival.
If you are told to back into docks 4,5,6, or 7, I strongly suggest for you to go around the block and turn into street that says no trucks and back in the right way. Otherwise, you will have a difficult time blind siding the back in.

Milagres F.

Very nice ppl work here friendly faces had delivery and pick up delivery appt was 8 am chk 6 am call for 7 45 emty 8 15 my pick up appt was 7 pm after empty chk in same window load me 11 am very nice they have overnight parking abt 4 trucks n there’s ta truck stop abt mile clean facility driver lounge ❤️❤️

Charles P.

This is an awesome shipper to deal with. While we 99% of the time do drop and hook, we do occasionally have to live load, and when we do, they are quick and efficient. Easy place to find right off exit 175, even with all the messed up construction going on in the area. There is a Mr. Fuel, a Pilot right around the corner and I think the TA is getting rebuilt, but not sure. There are rest areas north of the exit and a Flying J south. There is NO OVERNIGHT PARKING allowed on site, so be prepared to find alternative parking if you are wanting to be taking your 10 hour break. Check in and out is easy peasy, the office staff is polite so leave your attitude at the door. They will help you with anything you need if necessary. There is a drivers lounge/bathroom in the building by the curve if you have to use the restroom. There used to be overnight parking allowed, but with the construction and lot upgrades going on, I guess they don't want you taking up the space. It stinks, but it is what it is. When you check in, you will have to fill out a check in form, so make sure you have your pickup number, load number, trailer number, company name, truck number, destination and phone number. Precool your trailer if you are going to live load or you may have to wait to get loaded.

HollywoodSaint 5.

2000 appt
1900 check in
2130 assigned door
2230 check out with paperwork

Above average for a cold storage. I figure anything under 5 hours at a cold storage is super exceptional

It seems the night crew only has limited workers and one of the loaders doubles as the shipping / receiving office clerk

There are multiple doors at this facility but seems they only use a couple of them for outbound shipping

With that being said, there is plenty of room to park and to tern around and maneuver.

So when you are checking in, find a spot to park and then proceed to the office. Don't block other drivers!

Once you reach the office you will have to fill out a form with all applicable information

The main dude will either call you or come out to let you know what door to back into.

They are pretty fast once you get a door about loading and its the red light green light system.

Overall my experience here was good. I just used the split log for my log book on the Keep trucking app....worked out just fine...the app figures out your hours for you...

I would love to come back here

Vicky C.

2/3/24 drop & hook here for me. Load was ready about 5 hrs early. No overnight parking. Reefer needs to be clean and full of fuel. There are truck stops 5 miles or less in the area