Baptist Health Deaconess Madisonville - Madisonville, Kentucky

Haley P.

This hospital is literally awful. The staff does not communicate with the patient. The wait times are ridiculous. We sat here in the ER room waiting after coming in and being evaluate for chest pain. Not one medical staff member, or staff member at all even stopped to check on the patient for 3 hours. The vitals machine wasn’t even hooked up with tele, and they never noticed. It is dirty and the medical management is awful. Literal bug traps with dead roaches left in the room. The garbage from the previous patient is in a patient belonging bag next to the bed. I feel for any patients who are truly having a medical emergency and this is the only hospital nearby. They need to do better!

Jody O.

My mother is in ICU right now and Holly, Brianna, and Rob, RN’s, are so kind and gentile with her. They are all in ICU where she is. I am forever grateful for the kind care they are giving her. Brittany in Respiratory is also amazing and so kind to my mother. No way to tell if she will recover from this but if not at least she was treated warmly in her last hours. Thank you to everyone in ICU.

black F.

Worked there.. if you like sewer Flys in your room with open wounds; staff is rude; no help; team members is worse... needs a full restructure they need to fire all managers team leads.. doesn't help the building had been leaking 40 years and black mold is everywhere..

Christopher H.

Had a conversation with Deaconess Patient Services and explained they'd never see me again, even if it means I die
After my Endoscopy the doctor didn't make sure I was fully awake after Anesthesia, and I absolutely don't remember anything about him talking to me
When I told the nurse this, rather than arranging for me to talk to him again, she argued politely about it.
I had all damn afternoon to wait and speak to him, but nobody gave a damn
When you express a care and/or concern to a Medical Professional, they shouldn't just be dismissive or arguing with you about it
#deaconesssucks

William M.

I've seen all the negative reviews and I'm sorry the experience was less than accommodating. My best friend is still alive. I don't have to imagine what my life would be like if I didn't have her. For that, I am grateful.

Anthony P. I.

So Baptist Deaconess hospital. Just denied my stepfather the right to see his attorney, which is protected by Kentucky State Patient Bill of Rights. They also illegally detained me and kidnapped me and would not allow me to leave. Steven parish and Christine are not good people. I will follow up with the court documents and emails text messages and phone calls to show that they do not do what they say they are going to do. None of their staff responds to request for information. I will update this post.

Melissa C.

If I could give negative stars I would. This place is a joke at best. My sister was here. An established heart patient presenting with active chest pain. Waited, waited, waited. Chest pain got worse, went to nurse and told them about chest pain getting worse and was told there was nothing they could do. Waited some more. Once again told nurse about chest pain getting worse. Once again told nothing they could do. They can't help it.

Ummmmm excuse me? What happened to compassionate care? What happened to people presenting with chest pain being at top of list as more severe and top of care to be called back?
If you don't like your job or don't care about patients you need to kick rocks.

It's sad when an ear ache requires immediate care over a heart patient. I advised my sister to go elsewhere. Because this hospital is going to end up killing her due to their lack of care and piss poor nurses who don't give a crap about patients.

marty W.

Went to the e r with concerns of infection and even with 9 surgeries in my past due to infections, I couldn’t get them to do blood work. When I came in my blood pressure was 171/121 and came down a little while there but was told my vitals loooked great. Nothing was done not can u stand a walk or just a general exam. At no time did I ask for any meds all I ask for was to be check for infections by a blood test I would have been happy with any effort. But after sitting in a room for 3 hours they couldn’t get me out the door fast enough. I wudnt take my dog to them the worst medical facility I have been too. Pass them off and do not dare to ask for help. I hope the doctor there get the same care one day as they gave me. I hated to give them 1 star because they didn’t deserve that high of a mark. If u love the person travel you may save there life, please I can’t say enough about how I was untreated