Abbeville General Hospital - Abbeville, Louisiana

Ashley C.

My husband went in for an outpatient procedure. From the moment we arrived, every staff member was pleasant and helpful. It was a Friday afternoon and I am sure everyone was ready to be home, but not a single person acted inconvenienced. My husband and I are truly appreciative of every staff member we came in contact with.

Cary A.

Just delivered Door Dash to nurses station for patient. Accidentally walked out wrong door and got locked out. A total Karen had security escort me out like a common criminal and she was a complete B about it, wanted to leave me out in the wet and cold. Don't come to this hospital, drive to Lafayette.

Samantha B.

My experience with Abbeville General was honestly one of the worst I’ve had in healthcare. The way the staff treated me was disturbing, and I just can’t shake how unprofessional it was. At the very least, I expected basic respect, but that was far from what I got.

On June 30th, a negligent driver crashed into me, and I was taken to Abbeville General by ambulance. They refused to give me an MRI, saying I wasn’t showing enough symptoms at the time. (For context, I’m now receiving treatment and physical therapy after proper imaging was done elsewhere.) While I tried to be understanding at the time, what happened next made it clear there were serious issues. A nurse told me to follow up for imaging with my primary care doctor at the Maurice Community Clinic, which I didn’t even realize was connected to Abbeville General.

I mentioned how difficult it was to get in touch with the Maurice Community Clinic and expressed concern that I might never get that MRI because of how unresponsive they are. I wasn't angry, mind you, just disappointed that this was going to be a long process now to get treatment and knowledge of my injuries. And that’s when things got weird. The nurse seemed to take it personally, as if I had insulted her directly. While I was still on a stretcher, in a neck brace, she started berating me in front of my family about missed appointments at Maurice Clinic. She even suggested to me that my neck pain might have something to those missed appointments, not the car accident I had just been in. Really?

I tried to defend myself by showing her proof of all the times I had tried to reschedule and called Maurice Clinic with no response and showing her all of my unanswered portal messages, but looking back, I realize I shouldn’t have had to do that. It was completely inappropriate for her to attack me like that. I was just sharing my frustrations about a completely separate issue, and she went off on me. I have three witnesses who saw this, and it was truly unprofessional.

On top of that, the connected Maurice Community Clinic never mentioned the physical therapy referrals they supposedly "informed me" about. Even when I kept going back to them for the same issues, they never brought PT up again or told me I had been approved, which meant I missed out on physical therapy that could have helped me recover from the previous accident, also caused by a negligent driver. It’s clear that both facilities—since they’re connected—have serious issues with communication and professionalism.

This isn’t just a one-time thing either; it seems like a systemic problem with both Abbeville General and Maurice Community Clinic. I’ve had multiple problems with communication—phone calls and portal messages going unanswered, misleading information about referrals, and even an instance of retaliatory behavior after I answered a survey honestly. After I submitted answers to a survey sent to me about Abbeville General about my experience, I received a dismissal letter dated the very same day, essentially kicking me out of all connected facilities. How petty and unprofessional is that? Though I’m not suggesting it was intentional, it’s hard to overlook how my access to care remained open until just one day before my final scheduled routine appointment at Maurice Community Clinic. Thank goodness I had a new Dr. lined up closer to my location.

This kind of behavior is not what anyone should expect from a healthcare provider. Their refusal to take responsibility for anything and the way they retaliated when I tried to address my concerns shows a major problem with how they treat their patients. I’m not asking for disciplinary action, but I hope LDH takes a close look at this situation to make sure other patients don’t go through the same thing.

I don’t expect any follow-up from the complaint officer because it’s clear this issue runs deeper than just one bad experience. I’ve documented everything and sent it to the proper agencies. If you’re looking for professional, compassionate care, I would highly recommend considering other options.

Jen L.

If I could give this place a negative 5 stars, I would. This past weekend I fell at work and went in to the ER in so much pain and unable to walk. I knew my tailbone was broken and the staff at the hospital all treated me as if i were being dramatic or just there to try and get pain meds. They treated me so terrible, kept tossing me around like a rag doll and threatened to shove a catheter inside of me when I was unable to pee for them. After waiting for hours they finally put me through a CAT scan and sure enough, I have a broken tailbone exactly like i told them I did. They still treated me like trash even after getting back my scans. I will never go back to this hospital ever again and I wouldnt advise anyone else go there either.

Gregory B.

I went in because my ear was hurting beyond I could handle. I went at about 9pm got in at triage. I barely could've walk because I had an ear infection that I didn't know I had. I left at 2am because they had me sitting in a chair and I hadn't seen a doctor or nurse the whole time. So I left and had to go to urgent care. The next day because I was nauseous and my head was pounding. I feel they were quick to take my information to charge me but never treated my illness.

Brandon P.

My fiancé was brought in by ambulance and was in a neck brace after being hit by a car. She was denied an MRI, likely because it wasn’t deemed warranted at that time. However, symptoms from spinal injuries can sometimes become fully apparent 24 to 48 hours later. She is now in physical therapy.

She was advised to obtain an MRI through her PCP at Maurice Clinic (MCC). Due to difficulties reaching MCC, she expressed concern about the chances of getting the MRI done. The ER nurse criticized her and disclosed details about missed appointments to her family, which was both inappropriate and seems like a HIPAA violation. Abbeville General’s facilities are often unreachable, which leads to an inability to reschedule and wastes everyone's time. After reporting this issue on the Abbeville General survey, she was dismissed from all interconnected facilities. This sequence of events is troubling, especially as we were unaware that all these facilities are interconnected.

The only competent care we found was at the women’s clinic. This experience displays significant issues with Abbeville General’s service and operational practices. It has also led us to find a doctor closer to home with better treatment, which we appreciate, as we had been dealing with these problems for too long without realizing they were systemic issues related to Abbeville General.

Google R. G.

Went to Abbeville General March 5th at 5:00 am to do labs, they did my labs everything went fine very nice and courteous staff. I called my Dr 3-13 to see if AGH sent my labs in no call back. On 3-14 I stopped by the lab to see what’s going on they advised “we’ll send your labs in” so apparently 8 days passed and they NEVER sent my labs in!!! I did my labs at 5 in the morning I understand things can get hectic but at best they should have been sent in the next day (3-6) no instead Wednesday,Thursday,Friday, Monday Tuesday,Wednesday pass and nothing they hadn’t bothered to send my labs in all the while I’m wondering why my PCP hasn’t called me to discuss my bloodwork, oh yeah it’s because The techs at Abbeville General were to busy for 8 days to send my labs in!!!!convenient or not I’ll be doing my labs in Lafayette moving forward!!! GOOD DAY SIR!!!!

Kiara C.

THE WORST HOSPITAL EVER!!!! Went in for horrible pain in my right pelvic area waited 4 hours before anyone came talk to me and was told my blood work was fine no other testing was done. Went to a different hospital and they found I have fibroids in my uterus. I HATE ABBEVILLE GENERAL AND ALL ITS DOCTORS/NURSES!!!!!